Shipping Policy

🚚 Shipping Policy
Effective Date: November 2025

🔹 Overview
Chrystal Azura is committed to delivering your orders promptly and securely. This Shipping Policy outlines our practices regarding delivery times, carriers, and international orders, in compliance with Florida law and applicable consumer protection regulations.

🔹 Delivery Times
•     Orders are typically processed within 2–3 business days.
•     Standard shipping within the United States generally takes 5–7 business days.
•     Expedited shipping options may be available at checkout.
•     Delivery times may vary depending on product availability, carrier delays, or holidays.

🔹 Shipping Carriers
We partner with trusted carriers such as:
•     USPS (United States Postal Service)
•     UPS (United Parcel Service)
•     FedEx
Tracking information will be provided once your order has shipped.

🔹 Shipping Costs
•     Shipping costs are calculated at checkout based on weight, destination, and selected shipping method.
•     Free shipping promotions may apply to qualifying orders.

🔹 International Orders
•     We currently ship internationally to select countries.
•     Delivery times vary by destination and may take 10–21 business days.
•     Customs duties, taxes, or import fees are the responsibility of the customer.
•     Chrystal Azura complies with Florida law and U.S. export regulations but cannot guarantee delivery times once packages enter international customs.

🔹 Florida Law Compliance
In accordance with Florida Statutes Chapter 501 (Consumer Protection):
•     Customers will receive clear information about shipping costs and delivery times before purchase.
•     Refunds or remedies are available if products are not delivered within the promised timeframe, subject to carrier delays outside our control.
•     Chrystal Azura is committed to fair and transparent shipping practices.

🔹 Lost or Damaged Packages
•     If your package is lost or damaged during transit, please contact us immediately at chrsytalazura@gmail.com.
•     We will work with carriers to resolve the issue in compliance with Florida law.

🔹 Contact Us
For questions about shipping, please contact:
📧 Email: chrsytalazura@gmail.com
📍 Address: No physical address provided